Shipping Partners Policy

At Uniqzone, we are committed to delivering your orders securely and efficiently. To ensure that your orders arrive on time and in excellent condition, we collaborate with trusted shipping partners. Below is a summary of our shipping partners and their roles in delivering your orders.

1. Our Shipping Partners

We partner with a range of reliable logistics providers to offer the best shipping services to our customers. These partners include, but are not limited to:

• Delhivery: Known for fast and reliable deliveries across India, Delhivery handles both standard and express shipping options.
• India Post: A trusted government postal service that provides budget-friendly shipping, especially for remote locations.
• DTDC: A well-established logistics company offering domestic and international shipping solutions.
• Blue Dart: Specializes in secure, reliable, and time-sensitive deliveries across India and internationally.
• Ecom Express: Focuses on e-commerce shipments, offering fast and efficient delivery services, especially for last-mile delivery.
• Xpressbees: Provides end-to-end logistics services, including delivery across India with a focus on e-commerce.
• Ekart: A trusted partner for reliable and timely delivery across India, especially for urban areas and high-demand locations.

We select our partners based on their proven track record for reliability, speed, and customer satisfaction. All of our shipping partners follow industry best practices to ensure the safe and efficient delivery of your orders.

2. Shipping Process

Once an order is placed and processed, it is handed over to one of our trusted shipping partners, depending on your location and the selected shipping method. The shipping partner will provide tracking information, which will be shared with you once the order has been dispatched.

3. Responsibilities of Our Shipping Partners

• Timely Delivery: Our shipping partners are responsible for delivering your order within the specified delivery window.
• Tracking and Updates: Each of our shipping partners provides tracking details for your convenience. We ensure that you receive timely updates about your order’s status during transit.
• Packaging and Handling: Shipping partners are responsible for the safe handling and transportation of your goods. We ensure that our products are securely packaged before being handed over to our partners.

4. Shipping Issues and Claims

While our shipping partners make every effort to deliver your order on time, certain factors such as weather, customs, or incorrect shipping details may cause delays. If you experience a delay or issue with your shipment, please contact us immediately, and we will work with our shipping partners to resolve the situation.

In the case of lost or damaged goods, we will assist you in filing a claim with the shipping partner. Please refer to our Return & Refund Policy for further details on handling returns or damaged items.

5. Changes to Shipping Partners

We regularly evaluate our shipping partners to ensure we provide the best service to our customers. If we update or change our shipping partners, we will notify our customers through an updated policy.

Please note that these contacts are provided for tracking or delivery-related queries. For any issues with your order, we recommend contacting our customer service team first, and we will coordinate with the shipping partner for you.

Contact Information

Uniqzone.in
Email: support@uniqzone.in
Phone: +91 97877 09009
Address:Uniqzone.in, AARUSHI, Vasantha Road, Cross Street 2, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656